Legal & Policies Center

Tunda is an AI-powered classified marketplace and business-management platform that enables users to:

• Post and browse classified listings
• Buy and sell goods and services
• Manage business operations such as inventory, POS, and analytics

Tunda acts as a technology platform only and is not a party to transactions between users.

You must:

• Be at least 18 years old, or the legal age of majority in your country
• Provide accurate and truthful information when creating an account
• Use the Platform in compliance with applicable laws and regulations

We reserve the right to suspend or terminate accounts that do not meet these requirements.

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities performed under your account. You must notify us immediately of any unauthorized access or security breach.

Tunda allows users to post content, including listings, images, descriptions, messages, and other materials (“User Content”).

You agree that you will NOT post, upload, share, or distribute any content that:

• Is illegal, fraudulent, or misleading
• Promotes scams, financial fraud, or pyramid schemes
• Contains hate speech, harassment, or abusive language
• Is sexually explicit, pornographic, or exploitative
• Promotes violence, self-harm, or criminal activity
• Infringes intellectual property rights
• Violates any applicable law or regulation

Zero tolerance applies to objectionable or abusive content.

To maintain a safe platform, Tunda implements content safeguards:

Reported content is reviewed and acted upon within 24 hours.

Some features (such as POS or premium tools) may involve fees. All applicable fees will be disclosed before use.

Tunda does not process payments for classified listings unless explicitly stated.

1.1 Controller Identification: Xperbyte Limited, a company registered in the Republic of Uganda, is the primary controller of your personal data processed through the Platform. Our operations are governed by the Data Protection and Privacy Act of Uganda.

1.2 Applicability: This Policy applies to all Users, including buyers, sellers, and individuals applying for career opportunities through the Tunda Careers portal. By using the Platform, you acknowledge the collection and processing of data as described herein.

2.1 Voluntary Information: We collect data you provide directly, including your name, phone number, email address, gender, date of birth, and physical business location. For sellers, this includes shop branding and listing descriptions.

2.2 Career Applicant Data: If you apply for a position via our Careers portal, we collect your Curriculum Vitae (CV), professional history, education details, and any supporting documentation provided for recruitment evaluation.

2.3 Automated Metadata: We automatically log identifiers such as IP addresses, device hardware specifications, OS versions, browser fingerprints, and high-frequency clickstream data to optimize performance and detect bot activity.

2.4 Media & AI Processing: All images and videos uploaded to the Platform are processed by our AI algorithms to identify objects, detect prohibited content, and generate technical signatures for search optimization. Media may be stored with embedded EXIF data unless stripped by the User.

We process your information for the following mandatory business purposes:

• To facilitate communication and transactions between Buyers and Sellers.
• To verify account authenticity and detect/prevent fraudulent requests.
• To personalize your marketplace experience through AI-driven recommendations.
• To analyze marketplace trends and improve the Tunda software architecture.
• To comply with statutory legal requirements and law enforcement mandates.

4.1 Public Disclosure: Information provided in your public profile and listings (e.g., phone number, name) will be visible to other Users to facilitate commerce.

4.2 Third-Party Providers: We share data with secure infrastructure providers (cloud hosting, SMS gateways, and payment processors) under strict confidentiality agreements.

4.3 Law Enforcement: We reserve the right to disclose personal data to regulatory bodies or law enforcement agencies when necessitated by a valid legal process or to protect the safety of our User community.